Help Center

Everything you need to get started with AlertOwl.

Getting Started How It Works Categories FAQ Contact

Getting Started

Set up AlertOwl in under 5 minutes — no technical knowledge needed.

1

Create your account

Sign up at alertowl.ai/signup with your email. You'll receive a verification email — click the link to activate your account.

2

Connect your inbox

Go to the Connections tab in your dashboard and click Connect next to Gmail or Outlook. You'll sign in with your email provider — we use OAuth, so we never see your password.

Gmail users: You'll see a Google warning during beta — this is normal. Here's exactly what to click:

Step-by-step Gmail connection walkthrough

Full step-by-step guide →

3

You're in — full access

During beta, you get full access to all AlertOwl features at no charge. No credit card required. We'll notify you before any pricing changes.

4

Add your WhatsApp number

In Settings, enter the WhatsApp number where you'd like to receive alerts. Include your country code (e.g., +971 50 123 4567).

5

Done — alerts start automatically

AlertOwl begins monitoring your inbox immediately. Critical messages trigger instant WhatsApp alerts. Everything else appears in your daily digest email.

How It Works

What happens behind the scenes after you connect your inbox.

📨

Email arrives in your inbox

AlertOwl checks your connected accounts every 60 seconds for new messages. We read the message content to classify it, then permanently remove it immediately after classification — only metadata is retained.

🧠

AI classifies the message

Our AI analyzes the sender, subject, and preview to determine the category (Payment, Complaint, VIP, etc.) and priority (Critical, High, Medium, Low). It also checks your custom alert rules.

📲

You get alerted — or not

Critical / High: Instant WhatsApp alert. Medium: Included in your daily digest email. Low: Archived in your dashboard — no notification.

Alert Categories

Every message is classified into one of these categories.

⭐ VIP

Messages from important contacts you've flagged or the AI identifies as high-value.

🚨 Urgent

Time-sensitive messages needing immediate action — outages, emergencies, deadlines.

💰 Payment

Invoices, payment confirmations, overdue notices, billing messages.

😠 Complaint

Unhappy customers, negative feedback, escalations, or angry tone detected.

⚖️ Legal

Government notices, legal requests, compliance, regulatory communications.

⚙️ System

Automated system alerts, server notifications, service status updates.

🚫 Spam

Marketing blasts, unsolicited promotions, newsletters you didn't subscribe to.

🛑 Fraud

Phishing attempts, suspicious requests, impersonation, or scam indicators.

📋 Other

Anything that doesn't fit the categories above — still monitored and logged.

Frequently Asked Questions

Quick answers to common questions about using AlertOwl.

Still need help?

We typically respond within a few hours on business days.

✉ Email support@alertowl.ai